This section covers account-level settings, the things that apply to your whole Simbase account rather than to an individual SIM: who has access and how timestamps are displayed.
Users & roles — invite colleagues, assign roles (User, Admin, Finance), and remove access when someone leaves.
Change your account's timezone — how dashboard timestamps are displayed, and how to change it.
| You want to... | Go to |
|---|---|
Invite colleagues or remove access | |
Fix timestamps that look off by a few hours | |
Add a second factor to sign-in | |
Add balance or set up auto-recharge |
Invite colleagues or remove access
Fix timestamps that look off by a few hours
Add a second factor to sign-in
Add balance or set up auto-recharge
How billing actually works (what's billable, payment methods, invoices, auto-recharge) → Billing
Securing individual sign-ins (MFA, passkeys) → Account security
Setting up a new account from scratch → Getting started
Something isn't working → Troubleshooting


© 2026 Simbase Connect. All rights reserved.

